Duration: 90 minutes
About the workshop:
When facilitation gets tough, it is rarely just complex. It is also ambiguous, high-stakes, and full of tension.
This interactive session introduces the original C.A.S.T.™ model (Complexity, Ambiguity, Stakes, Tension) and pairs it with practical systems thinking tools to help facilitators navigate challenging group dynamics with confidence and clarity.
Learn how to map hidden patterns, identify leverage points, and adapt in real time when decisions matter most. Whether you work in strategy, equity, governance, or community engagement, this session will strengthen how you show up and support others in uncertain environments.
Learning Objectives
In this session, participants will:
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Introduce and apply the C.A.S.T.™ model (Complexity, Ambiguity, Stakes, Tension) to better diagnose and adapt facilitation strategies for uncertain environments.
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Practice systems thinking tools (e.g., causal loop mapping, leverage point identification) that align with specific C.A.S.T. conditions.
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Build confidence and flexibility in navigating group processes when tensions are high, clarity is low, and the facilitator’s presence is the stabilising force.
NOTE: This workshop will be recorded for distribution to all who register (breakout rooms will not be recorded).
This is a 90-minute online workshop. It will take place at 12:00pm - 1:30pm EST.
Speakers:
Palash Sanyal, CPF, ICD.D, PMP, GCB.D is a Certified Professional Facilitator, executive coach, and governance educator with over 14 years of experience facilitating strategy, conflict resolution, and decision-making across sectors. He has designed and led sessions for the World Bank, The Nature Conservancy, IAIA, and boards across Canada. Palash specializes in systems thinking, leadership development, and inclusive facilitation practices. His work bridges sustainability, public engagement, and governance, especially in complex, high-stakes environments. He leads Governing Water, an organization focused on human-centered services. In addition to his consulting practice, he teaches and trains professionals through executive education and continuing studies programs nationwide.
ONLINE WORKSHOP REMINDERS
- MAFN does not offer refunds for events. Anyone who registers for an event will receive a credit that can be applied to any other MAFN event, or to MAFN membership. Credits must be used within 2 years.
- Registered participants will receive instructions for joining the live session and any additional details 1 day in advance and the morning of the event. Please be sure to look for the link in your email.
- Workshops begin promptly at 12:00PM Eastern. Please log on at least 15 minutes in advance to ensure your internet connections, audio and other settings are functioning properly.
- MAFN Members have access to all online workshop recordings via the MAFN website.
