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Mid-Atlantic Facilitators Network

MAFN's June 10th Online Workshop:What Lies Beneath: Excavating Client Values & Drivers?

  • 06/10/2022
  • 12:00 PM - 1:30 PM
  • Online using Zoom


Registration is closed

Duration: 90-minute workshop

About the workshop

As facilitators and consultants it’s essential for us to hear and understand what truly lies beneath our clients’ behavior, concerns and decisions. What really motivates them? What are their triggers and hot buttons? What sends them into conflict and what opens them up? In this informative, interactive workshop participants will learn the coaching method for listening and exploring others’ values, motivations and drivers (using the Strength Deployment Inventory (SDI) assessment model), which will help them to better assess client needs, circumvent possible resistance and to build stronger relationships.

Learning Objectives 

In this session, participants will:

  • Develop keener awareness and appreciation of their own and others’ motivational styles, related strengths and corresponding blind spots

    Explore, observe and practice coaching listening skills

    Increase ability to recognize, communicate with and facilitate individuals and groups including different motivation styles

NOTE: This workshop will be recorded for distribution to all who register (breakout rooms will not be recorded).

This is a 90-minute online workshop. It will take place from 12:00pm to 1:30pm EST.


Margarita Rozenfeld has over 20 years of experience as a facilitator, trainer and executive coach, serving non-profit, corporate and public sector clients. Clients have included Pew Charitable Trusts, Melwood, World Bank, and Nuclear Regulatory Commission. Margarita’s expertise has been featured in The Atlantic, Washington Business Journal, Washington Post and several books on organizational effectiveness. She holds honors degrees from James Madison University in International Affairs and Spanish and an executive certificate in Organization Development and Change Leadership from Georgetown University. Margarita is a member of Leadership Greater Washington and serves on the board of Center for Nonprofit Advancement.


  • No refunds or credits for registration cancellations.
  • Registration closes at midnight the day before the workshop.
  • Registered participants will receive instructions for joining the live session and any additional details 1 day in advance and the morning of the event. Please be sure to look for the link in your email.
  • Workshops begin promptly at 12:00PM EST.  Please log on at least 15 minutes in advance to ensure your internet connections, audio and other settings are functioning properly.
  • MAFN Members have access to all online workshop recordings via the MAFN website.
  • For registration or membership questions contact

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